Frequently Asked Questions

Is my personal information safe?
How do I order?
What are your shipping charges?
Do you ship internationally?
How long will it be before my order ships?
What shipping methods do you use?
How long does shipping take?
Do you have a catalog?
Do you sell wholesale?
Can my favors by personalized?

 

Is my personal information safe?


Your personal information is secured by Versign™
the most trusted name in Internet security.

The above seal verifies that you can shop with confidence at Favors by Serendipity ™, knowing that your personal and credit information is secure.If you have any concerns, please click the seal to the left to verify the security of this site. 

How do I order?

Ordering Online: You can easily and securely order our products online by clicking the "Show Me The Details" button near the product you are interested in. Simply follow the instructions and click the "Checkout" link to finish your order. You can use your American Express, Visa, MasterCard, or Discover card with confidence, knowing that your credit information is secure. 

Ordering by Phone: If you prefer, you can call us at 1-800-320-2664 and a representative will be glad to take your order over the phone.

What are your shipping charges?

Charges for shipping outside the Continental U.S. will be calculated at the time your order ships.


U.S. Shipping Charges
If Your Order is Ground 3-Day 2nd Day Air Next Day Air
$ 0.00 to $ 10.00
$ 4.95
$ 12.95
$ 19.95
$ 29.95
$ 10.01 to $ 30.00
$ 7.95
$ 16.95
$ 24.95
$ 34.95
$ 30.01 to $ 50.00
$ 10.95
$ 24.95
$ 29.95
$ 44.95
$ 50.01 to $ 90.00
$ 14.95
$ 26.95
$ 34.95
$ 49.95
$ 90.01 to $ 125.00
$ 18.95
$ 29.95
$ 39.95
$ 54.95
$ 125.01 to $ 200.00
$ 21.95
$ 34.95
$ 49.95
$ 64.95
$ 200.01 to $ 300.00
$ 24.95
$ 39.95
$ 59.95
$ 74.95
$ 300.01 to $ 400.00
$ 29.95
$ 49.95
$ 69.95
$ 84.95
$ 400.01 and over
$ 34.95
$ 59.95
$ 79.95
$ 94.95
Orders of heavier items may be subject to higher shipping charges. Also, during the months of June - September, orders of chocolate may be subject to much higher shipping rates because of the large dimensions of the coolers that are used to prevent melting.
Please note that if you make a mistake in your shipping address and we are charged additional fees by UPS for an address correction, you will be responsible for those charges

Do you ship internationally?

We ship all over the world. Simply place your order online and choose International Shipping. We will contact you via email with a shipping quote, for your approval, before we process your order. Please note that your order may be subject to customs duties or taxes in your country. We are not responsible for any of such charges and will not reimburse you for them. Any questions should be directed to your local government.


How long does shipping take?

Most orders ship in 2-3 business days (provided the item is in stock) unless it is personalized favors. If the product is in stock,  it is possible to have the order shipped the same day it is placed (some exceptions may apply). Rush fees or quicker shipping are also available for orders that need to be processed quicker. If it is a rush , let us know when you need your order and we will let you know if we can get it to you in time.  

What shipping methods do you use?

We use UPS or United States Postal Service.

Do you have a catalog?

Due to the fact that we are constantly adding new products to the site,  we no longer offer a printed catalog.  You are welcome to print anything out from our website that you need to show to others.  The public library can be used by those that don't have access to the Internet to view our products.  Orders can be placed by phone. 

Do you sell wholesale?

No, we are strictly a retail company.

Can my favors be personalized?

Silver items can be engraved (for an additional fee).  All favors can be personalized with a personalized favor card or personalized ribbon (see these categories in our alphabetical listing on the left side of the product pages)

 
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Supplies & Decorations
Ceremony Supplies
Aisle Runners
Bubbles
Fans
Flower Girl Baskets
Garters
Lanterns
Ring Bearer Pillows
Tiaras
Unity Candle Sets
Reception Supplies
Accessory Collections
Cake Jewelry & Toppers
Cake Serving Sets
Cupcake Supplies
Flutes
Guest Book & Pen Sets
Lanterns
Money Card Boxes
Napkins
Place Card Holders
Place Cards
Wedding Centerpieces
Wedding Decorations
Bridal Party Gifts
Bridesmaid Gifts
Children's Gifts
Groomsmen Gifts
Bridal Shower Favors
All Bridal Shower Favors
Favors by Category
Beauty Essentials
Compact Mirrors
Eco-Friendly Favors
Incredible Edible Favors
Most Popular Favors
Personalized Favors
Favors by Theme
Breakfast at Tiffany Favors
Chanel Inspired Favors
Cinderella & Fairytale Favors
French & Paris Favors
Rustic, Vintage Favors
Tea Bridal Shower Favors
Shower Favor Packaging
Favor Bags
Favor Boxes & Ribbons
Favor Tags & Labels
Favor Tins
Bridal Shower Games
Bridal Shower Supplies
All Bridal Shower Supplies
Balloons
Banners
Centerpieces
Collections
Cupcake Supplies
Cups
Invitations
Napkins
Party Kits
Plates
Silverware
Table Covers
Baby Shower Favors
Baby Shower Favors
All Baby Shower Favors
Boxes, Labels & Ribbon
Favor Bags
Favor Boxes
Favor Jars & Bottles
Favor Tins
Ribbon
Stickers, Labels & Tags
Candle Favors
Favors Under $2
Incredible Edible Favors
Most Popular Favors
Personalized Favors
Baby Shower Themes
African American Favors
Animal Safari Favors
Bee Theme Favors
Duck Theme Favors
Happi Tree Favors
Ladybug Theme Favors
Mr. Turtle
Nautical Theme Favors
Noah's Ark Theme
Ocean Preppy
Parenthood
Peter Rabbit
Tea Party Theme Favors
Vintage Baby Lamb
Vintage/Rustic Favors
Winnie the Pooh
Baby Shower Supplies
All Baby Shower Supplies
Cupcake Supplies
Cups
Napkins
Party Kits
Plates
Silverware
Table Covers
Baby Shower Decorations
Balloons, etc.
Banners & Danglers
Centerpieces
Baby Shower Games
Baby Shower Gifts
Invitations
Closeouts
Anniversaries
Graduations
Corporate
Children's Parties
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