Free Shipping Offer

At Favors by Serendipity we realize that in the current times of economic turmoil our customers are looking to save money wherever they can. We are pleased to be able to help by offering free ground shipping on all orders totaling at least $100.00 before any applicable taxes. Simply enter the promotional code FREESHIP during the check-out process and you will receive free ground shipping!

Please note this offer only applies to ground shipping within the 48 contiguous states. It does not apply to Alaska and Hawaii. This offer is only valid at the time of purchase and cannot be applied once the order has been placed. Offer is valid for a limited time only and cannot be combined with other promotions or discounts.

If you return your order for any reason, then the original shipping charges that were incurred by Favors by Serendipity will be deducted from your refund.

Lowest Price Guarantee

Even though we strive to have the lowest possible prices, we understand that there are other sites where you may find the same item for less. With that in mind, we are pleased to guarantee that you will always be able to shop with us knowing that you are getting the best possible value for your money, together with the best customer service in the industry. If you find any of our items for a lower price on any active site on the Internet, we will gladly match the price.

We regularly hear horror stories from our customers about their experiences with many of the "fly by night" companies out there that have little or no customer service. We often hear things like "I placed an order and it never came" and "I tried to call but just got voice mail and they won't return my call" or "I emailed them but they won't answer". That never happens to our customers. We have unparalleled customer service and we would hate to see anyone suffer just to try and save a few dollars.

In order to receive a price match, call us at 1-800-320-2664 to place your order and once our customer service representative has verified the lower price on the other site, they will match the price. It's that simple.

• In order to qualify for a price match our competitor's item must be an identical item by the same manufacturer.
• Our competitor's item must be in stock and ready to ship.
• The request for a price match must be made before or at the time of purchase.
• We do not price match sale or clearance items.
• Cannot be combined with other promotions or discounts.